Terms & Condition

Terms & Conditions

Welcome to Silver Taxi Service Sydney. By accessing our website or booking our services, you agree to comply with these Terms & Conditions. Please read them carefully before using our transportation services.

Service Use

Customers must provide accurate pickup locations, destinations, contact information, and travel details when making a booking. Incorrect information may result in delays or service disruptions.

Availability

All bookings are subject to vehicle and driver availability. While we aim to fulfill every request, availability cannot always be guaranteed during peak periods, special events, or unforeseen circumstances.

Fares & Payments

Fares are based on travel distance, route, traffic conditions, waiting time, and service type. Additional charges may apply for tolls, airport fees, extra stops, or special requests.

Payment Methods

We accept approved payment methods available at the time of booking. Customers are responsible for ensuring payment is completed promptly for all services provided.

Cancellations

Customers may request modifications to bookings before the scheduled pickup time. We will make reasonable efforts to accommodate changes based on availability.

Cancellation Policy

Bookings cancelled shortly before the scheduled pickup may be subject to cancellation charges. Failure to appear at the pickup location may also result in applicable fees.

Passenger Responsibilities

Passengers are expected to behave respectfully toward drivers and other passengers. Unsafe, abusive, or unlawful behavior may result in service refusal.

Personal Belongings

Passengers are responsible for their personal belongings during travel. Please check the vehicle before leaving to ensure all items are collected.

Airport Transfers

For airport transfers, customers should provide accurate flight details. We may monitor flight schedules to assist with pickup timing; however, delays beyond our control may affect service availability.

Waiting Time

Additional waiting charges may apply if passengers require extended waiting periods beyond the standard complimentary waiting time.

Parcel Delivery

Parcel delivery services are provided for lawful and permitted items only. Customers must ensure parcels are properly packaged and accurately described.

Restricted Items

We reserve the right to refuse transportation of prohibited, dangerous, illegal, or unsafe items.

Liability

Silver Taxi Service Sydney is not responsible for delays caused by traffic, road closures, weather conditions, accidents, public events, or other circumstances beyond our control.

Loss Or Damage

While we take reasonable care in providing our services, liability for loss, damage, or inconvenience is limited to the extent permitted by applicable laws.

Privacy

Personal information provided during bookings is used solely for service delivery, communication, customer support, and operational purposes.

Data Protection

We take reasonable measures to protect customer information and handle data responsibly in accordance with applicable privacy requirements.

Changes To Terms

Silver Taxi Service Sydney reserves the right to modify these Terms & Conditions at any time. Updated terms will become effective once published on this website.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact Silver Taxi Service Sydney. Our team will be happy to assist you with any inquiries regarding bookings or services.